ONE Concierge is the One Superyacht Group version of Compass Concierge: a secure, vessel-specific client portal designed for yacht owners, captains, chief engineers, crew and yacht-management teams.

The portal will bring every aspect of a vessel’s technical support, servicing and procurement into one central location. Clients will be able to access machinery information, engine and generator serial numbers, planned maintenance schedules, service history, technical reports, estimates, orders, invoices, shipping updates and important vessel documentation.

ONE Concierge will also provide direct access to:

• Spares enquiries and RFQs
• Current and previous orders
• Worldwide shipping and tracking
• Service manuals and technical documents
• Service records and maintenance schedules
• Work estimates and approvals
• Oil-analysis reports
• Tenders, toys and outboard records
• RAMS, certificates and gate passes
• Invoices and payment information
• Secure document and NDA storage
• Direct messaging and technical support

Whether a vessel requires an urgent replacement part, an international service engineer or access to its complete maintenance history, ONE Concierge will provide a clear and secure connection to the full support network of Compass Yacht Spares & Commercial Service and One Superyacht Group.

ONE Concierge is currently in development and is scheduled to be fully operational from 1 January 2027.